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Disability Discrimination Act Audits


The Disability Discrimination Act 1995 (DDA) gives disabled people rights of access to goods, facilities and services, buying or renting land or property and employment.

The Department of Education and Employment estimates that there are approximately 8.5m people in the UK with a disability covered by the Act and they spend around £40 billion a year on goods and services.

Part III of the Act came into effect on 2 December 1996 and made it unlawful for service providers to treat disabled people less favourably than other people for a reason related to their disability.

Since October 2004 service providers have been subject to additional duties in respect of physical features that make it impossible or unreasonably difficult for disabled people to use their service. They may have to overcome the difficulty caused by the feature by taking reasonable steps to remove it; or alter it; or provide a reasonable means of avoiding it; or provide a reasonable alternative method of making the service available to disabled persons.

This might, where it is reasonable to do so, include widening doorways, installing ramps and lifts, providing suitable and adequate signage, including Braille signs and lighting, ensuring that entry systems, switches and controls are accessible etc.

It is therefore essential for service providers to comply with the provisions now in force and make provisions for the future not only to avoid committing an act of unlawful discrimination but also avoid isolating themselves from a valuable sector of their market. Rather than risk possible claims and adverse publicity they should consider the benefits of a positive public image and valuable business opportunities.

Our consultant surveyors are professionally qualified registered access consultants and have a detailed knowledge and practical working experience of this legislation and are able to undertake an access audit and provide you with the best advice and the most cost effective solutions for your business to comply with the requirements of the Act.

Request a copy of our free guide to the Disability Discrimination Act 1995.
dda@bowyerbryce.co.uk

Contact:

Steven Murray
Direct Line: 020 8370 2533
steven.murray@bowyerbryce.co.uk
   

 

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